By Janet Colwell from NextGen EHR Healthcare
Before his office launched a patient portal, Jose Polanco would spend days trading voicemails with patients in an attempt to discuss test results or answer questions. With his patient portal, the same process takes only minutes and the dialogue keeps moving with no “repeat steps.”
“Some physicians worry that writing an e-mail is another step, but it can save a lot of time in the end,” says Polanco, medical director and chief medical information officer at Blackstone Valley Community Health Care (BVCHC), a multispecialty practice with two medical offices in Pawtucket and Central Falls, R.I. “You can quickly send off an e-mail and the patient will automatically be notified that they have a message in their portal.”
More than 80% of responding physicians were using computerized systems for routine tasks such as recording patient histories and orJoe Taylor, vice president of ACO practice at Malvern, Pa.-based FluidEdge Consulting. “Portals are another way to cement the relationship between physician and patient.” deciding on A PortAl
Portals and Meaningful Use
Having a patient portal will help physicians comply with MU Stage 1 and Stage 2 requirements in 2014; physicians are mandated to give patients secure online access to their health information. Specific patient engagement objectives include:
- Allow patients to electronically view, download, and transmit health information;
- Provide patients with clinical summaries after their visit;• Offer patient-specific education resources; and
- Use secure electronic communication.
Originally published by:
https://www.emrindustry.com/portals-give-patients-better-access-to-health-information/
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